Why am I seeing tureramiocl.com on my bank statement?

If you're seeing tureramiocl.com on your bank statement, it's probably due to your enrollment with Tureramio. Upon signing up, you should have received a welcome message containing your login information for Tureramio. Be sure to check your email for this communication.

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Frequently asked questions

Everything you need to know about the product and billing.

Ambient Sound is a feature designed to enhance your listening experience by allowing external sounds to pass through your headphones or earbuds while you're still enjoying your audio. This lets you stay aware of your surroundings—like traffic, conversations, or announcements—without needing to pause your music or remove your device. It’s especially useful when you need to stay alert, such as during a walk, commute, or at work.

If you're seeing tureramiocl.com on your bank statement, it's probably due to your enrollment with Tureramio. Upon signing up, you should have received a welcome message containing your login information for Tureramio. Be sure to check your email for this communication.

To cancel your membership, you have several options:
  • Contact our support agents to request membership termination.
  • Cancel directly through this support page. Navigate to the "Find Your Membership" section, enter your email and the last 4 digits of your credit card, click "Search," and then select "Cancel Membership."
  • Visit the "Cancel Membership" page in your account and select the "Cancel Membership" button.
  • Log in to your account, access your Profile, and select "Cancel Membership."
If you encounter difficulties finding your login credentials, please reach out to customer support:

After your purchase, you can access your invoices in the 'My Account > Orders' section.

Absolutely! We offer a 100% refund guarantee if you request it within 14 days of your purchase. Ensuring your satisfaction is our priority, and if you're not entirely satisfied for any reason, you have a 14-day window to request a refund as per our guarantee. For situations occurring after this period, our dedicated customer support team will assess each case individually. To begin the refund process, please reach out to our customer support team via:
Email: [email protected] Phone: +420 378 880 039
Our support team operates Monday - Friday 8:00am-00am (CET). We aim to address your concerns within 48 hours on weekdays. Please note that our support is closed on weekends.

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If you have any questions please contact our team.
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